DISH’s Accessibility Features

DISH values all of our customers and we want to make sure that everyone has the best possible entertainment experience. That’s why we offer a number of accessible features in our top receivers.

Audio Description

Audio Description, also referred to as video description, described video, or Secondary Audio Programming, allows programs with narrative tracks to play when available.

Audio description is audio-narrated descriptions of a program's key visual elements. These descriptions are inserted into natural pauses in the program's dialogue. Audio description makes TV programming more accessible to individuals who are blind or visually impaired. This feature is available on all DISH receivers.

Bluetooth Audio

The Bluetooth Audio feature allows users to synch their hearing aids using a Wireless Transmitter to their Hopper receiver, for a clearer, easier listening experience. This feature is available on the Hopper, Hopper 2 and Hopper 3. It can be enabled on the Wally or any Joey with an adapter.

Closed Captioning

TV Closed Captioning displays the audio portion of a TV program as text on the screen. This feature is available on all DISH receivers..

Screen Magnification

Screen magnification enlarges the size of the text or graphics which are presented on screen to help viewers read the Guide or other Menu screens on the Hopper. This feature is available on the Hopper 2, Hopper 3 and Wally.

Text to Speech

The Text to Speech setting provides an audible readout of the Guide and other Menu screens when enabled. This feature can help blind or visually impaired users choose programming and configure options on the Hopper. This feature is available on the Hopper 2, Hopper 3 and Wally.

If you would like to request an accessible solution, please contact the sales department at the number below.

Call to Order 1-877-621-0194

Already a customer? Visit MyDISH.com to learn more about accessible solutions for current customers.

For questions or complaints regarding closed captioning, please contact:

Charles McKay

Closed Caption Compliance Manager

P.O. Box 9040

Littleton, CO 80120

Telephone: 866-951-0015

Fax: 720-514-7660

Email: ClosedCaptioning@dish.com

Hadass Kogan

Director and Senior Counsel, Regulatory Affairs

1110 Vermont Ave NW, Suite 450

Washington, DC 20005

Telephone: 202-463-3711

Email: Hadass.Kogan@dish.com

For questions or complaints regarding closed captioning for DISH IP-delivered video products or other accessibility compliance issues, please contact: